Terms of Service

Last updated: November 22, 2025

Welcome to Cake it with Chloe! By accessing or using our website, you agree to the following Terms of Service. Please read them carefully. If you do not agree, you may not use the website.

1. General

This website is operated by Cake it with Chloe (“we,” “us,” or “our”).
By placing an order on our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

We reserve the right to update or change these terms at any time. Continued use of the website means you accept any changes.

2. Products & Availability

We do our best to present accurate product information.
However, products may:

• Sell out

• Have limited quantities

• Be discontinued at any time

We also reserve the right to limit orders or cancel orders if needed (ex: suspected fraud).

3. Pricing

Prices are listed in USD and may change without notice.
We are not responsible for:

• Typographical pricing errors

• Incorrect promotional codes

• Misprints

If there is a pricing mistake, we may cancel or adjust the order.

4. Payments

We accept online payments through Shopify Payments and other approved payment methods shown at checkout.

By submitting payment information, you confirm that:

• You are authorized to use that payment method

• The payment information is accurate

We reserve the right to refuse service or cancel orders for any reason.

5. Shipping

We ship orders to the address provided during checkout.
Shipping timeframes are estimates and not guarantees.

Once a package is shipped:

• Carrier delays are outside of our control

• Lost, stolen, or damaged packages will be addressed according to our Refund Policy

Customers are responsible for providing a correct and complete shipping address. Incorrect addresses may delay delivery or incur additional costs.

6. Returns & Refunds

Due to the nature of our products, all cake mixes are final sale and cannot be returned for safety and quality reasons.
Please refer to our full Refund Policy for details on damaged or incorrect orders.

7. Accuracy of Billing & Account Information

You agree to provide complete and accurate:

• Billing information

• Shipping details

• Contact information

You are responsible for keeping your account password secure.
We are not liable for unauthorized account access.

8. Intellectual Property

All content on the website—including text, images, logos, product designs, and graphics—is the property of Cake it with Chloe and may not be copied, distributed, or used without permission.

9. Prohibited Uses

You may not use our website to:

• Violate any laws

• Harm or exploit others

• Send false information

• Interfere with the site’s security or functionality

• Mine data, scrape, or use bots

We reserve the right to block or remove users who misuse the site.

10. Third-Party Services

We may use third-party tools (such as payment processors or shipping carriers).
We are not responsible for the policies or actions of these third parties.

11. Limitation of Liability

Cake it with Chloe is not responsible for:

• Any indirect or accidental damages

• Losses from using the website

• Issues caused by delays, carrier errors, or interruptions

Use the site at your own risk.

12. Governing Law

These Terms are governed by the laws of the United States and the state of Georgia.

13. Contact Information

For questions about these Terms, contact us at: chloe@cakeitwithchloe.com